3xx3 Privacy Policy — Your Information Is Safe with Us

3xx3 ("we", "us", "our") respects your privacy and is firmly committed to protecting your personal information. This Privacy Policy explains what data we collect when you use the 3xx3 platform, how we use it, and the steps we take to keep it secure.

By using 3xx3's website, mobile app, or any of our other services, you are considered to have agreed to this Privacy Policy. Please read it carefully before using the platform.

This Privacy Policy should be read alongside our Terms & Conditions. Both documents govern your relationship with 3xx3.

3xx3 collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.

3xx3 collects your information in the following ways:

• Registration Form: Information you provide when creating your account.
• KYC Verification: Documents uploaded for identity verification.
• Payment processing: Financial information provided during deposits and withdrawals.
• Customer Support Communications: Information shared during live chat, email, or phone support.
• Automatically collected: Information collected through cookies and analytics tools while using the platform.
• Third-Party Verification: Information received from identity verification agencies or payment providers.

3xx3 uses your information only for the following legitimate purposes:

• Account management: Creating, maintaining, and keeping your account secure.
• Identity verification: Fulfilling legal requirements through age and identity verification.
• Payment Processing: Processing deposits, withdrawals, and other financial transactions.
• Customer Support: Resolving your questions, complaints, or issues.
• Responsible Gaming: Identifying problematic gaming behaviour and providing appropriate support.
• Fraud Prevention: Detecting suspicious activity to keep the platform secure.
• Legal Obligations: Compliance with anti-money laundering and other legal requirements.
• Service Improvement: Improving platform functionality and user experience.
• Promotional Communications: (With your consent only) Sending information about bonuses and offers.

We will not use your information beyond the purposes stated above.

3xx3 never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment Providers: To process transactions via Mobile Pay, Nagad, Rocket, or bank.
• Identity Verification Agencies: To complete the KYC process.
• Technology Partners: Service providers essential to the operation of the platform.
• Legal Authorities: By court order or legal obligation.
• Licensing authority: To submit required reports to regulatory authorities.

3xx3 uses cookies and similar technologies to enhance your browsing experience.

Types of cookies we use:

• Essential Cookies: For login sessions and security — the platform cannot function without these.
• Functional cookies: To remember your language and preference settings.
• Analytics cookies: To understand which pages are most used — this is entirely anonymous.
• Security cookies: To prevent fraud and unauthorized access.

Cookies can be disabled through your browser settings, though doing so may affect certain features of the platform.

3xx3 uses industry-standard security practices to protect your information:

• SSL/TLS encryption: All data transfers take place over encrypted channels.
• Data encryption: Stored sensitive data is secured with AES-256 encryption.
• Access Control: Only authorized staff can access information on a need-to-know basis.
• Regular Audits: Regular security audits are conducted by third parties.
• Firewall & DDoS protection: The platform is protected against cyberattacks.
• Two-Factor Authentication (2FA): Add an extra layer of security to your login.

3xx3 retains your information only for as long as necessary:

• Active Account: All data is retained for as long as your account remains active.
• Closed Account: Transaction records are retained for a minimum of 5 years after account closure, as required by law.
• KYC documentation: Up to 5 years after account closure.
• Customer Support Communications: Up to 3 years.
• Cookie information: Upon session end or a maximum of 1 year.

Once the legal retention period expires, data is securely deleted or anonymized.

As a 3xx3 user, you have the following rights:

To exercise these rights, email us at support@3xx3.click or reach out via live chat. Requests are typically responded to within 30 days.

Please note, however — some information may not be erasable due to legal obligations.

3xx3's services are intended for users aged 18 and above. We do not knowingly collect information from any minors.

If an underage account is identified, it will be closed immediately and all collected data will be securely deleted.

3xx3 may update this Privacy Policy when necessary. If changes are made:

• The "Last Updated" date at the top of this page will reflect any changes.
• Registered email addresses will be notified of any significant changes.
• Notifications will be shown on the platform.

Continued use of the platform after a new policy is published will be considered your acceptance of the updated terms.

For any questions about this Privacy Policy or requests regarding your information:

• Email: support@3xx3.click
• Live chat: Live chat on the platform (available 24/7)

Privacy-related requests are generally processed within 7 business days.